Approach : Services
案件审查和跟踪
Case review is the formal process that enables our team to monitor and assess its independent and collective effectiveness so as to ensure the safety and well-being of children and families. Case tracking provides a mechanism for monitoring case progress and outcomes throughout the multidisciplinary interagency response.
Trauma-Informed
我们的方法
We coordinate a formal case review process with team members which focuses on planning and monitoring current cases. We also implement a case tracking system to collect and document essential demographic and case information and to generate statistical reports. In addition, we implement an Outcome Measurement System to collect and assess feedback from team members and clients and measure outcomes to ensure quality services.
National Standards
We adhere to the National Children’s Alliance National Accreditation Standards for Child Advocacy Centers. In accordance with the CAC national accreditation standards of the National Children’s Alliance, case review occurs at least once a month, and our written documents clearly define the process and expectations for all team partners. Full team participation at case review allows for the contributions of diverse professional perspectives and expertise to optimize informed decision-making, case planning and coordinated service delivery. We collect and are abke retrieve case-specific information for all our clients, including basic demographic information, services provided, and outcome information contributed by MDT partner agencies in a thorough and timely fashion. All team members have access to client data, and the sharing of this data with participating agencies and other parties complies with national accreditation confidentiality requirements.We seek feedback directly from clients regarding their experiences with all aspects of our services so that improvements may be made as needed on an ongoing basis.
